What You Own — Licensing, Your Data, and What Happens If You Stop Paying

Exactly what happens to your leads, customers and plugins if you stop paying, delete a plugin, or we disappear. $499 once, lifetime licence, and licensing that never switches a feature off.

What you own, and what happens if you walk away

You pay once, the licence is yours for good, and your customer list lives in your database, not ours. If you stop paying us, nothing switches off. If you delete our plugins, your leads stay. If we vanish tomorrow, your website keeps working.

Does the plugin stop working if the licence check fails?

No, and this is deliberate. Licence checking is advisory and never gates a feature. If our server is down, or returns an error, or rate-limits the request, the plugin keeps the last known-good answer and tries again later. Even an outright rejection leaves every feature working — you get a dismissible notice and a field to sort it out.

What happens to my leads and customers if I delete a plugin?

They stay. Deleting a plugin never deletes your business data. Your leads, customers, quotes and job history are rows in your own WordPress database and they remain there whether our plugin is installed or not. Wiping them is opt-in per plugin — you have to ask for it. Stored API credentials are the exception and are always removed on deletion.

What if Livable goes out of business?

The plugins keep working. They run on your server, the licence never gates a feature, and your data is already in your database. You would stop getting updates and support, which is a real loss — but nothing switches off and nothing gets held hostage.

Where this is the wrong choice

  • You do not have a WordPress site and do not want one.
  • You want someone else responsible for hosting, backups and updates — renting genuinely buys you that.
  • You need a phone app for your crew in the field today.
  • You want ongoing support for years without ever paying again. Support is 1 year.